THE LOCQUEEN EXPERIENCE

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Questions about your loc journey, our services, or our haircare collection? We're here to help make your experience exceptional.

GET IN TOUCH

We'd Love to Hear From You

Every crown deserves personalized care. Whether you're a new client or part of the LocQueen family, we're happy to answer your questions.

Ready to Book?

Before scheduling your appointment, please review our booking policies and complete the required inquiry process.

Review Appointment Policy

For product-related questions, please include your order number if applicable.

Send an Inquiry

Your crown deserves care that's as exceptional as you are.

THE LOCQUEEN EXPERIENCE

GOOD TO KNOW

Frequently Asked Questions

A few helpful answers before your next LocQueen experience.

How do I book an appointment?
Please review our Appointment Policy and complete the required inquiry process before scheduling. You can then continue to our booking system to select your service.
Is a deposit required?
Yes. A $50 non-refundable deposit and an additional $2 non-refundable processing fee are required to secure your appointment. The $50 deposit is applied toward your scheduled service.
Can I reschedule my appointment?
Yes. We require at least 24 hours' notice to reschedule. Requests made with less than 24 hours' notice are treated as missed appointments.
What happens if I miss my appointment?
Missed appointments and late cancellations or rescheduling requests require payment of the remaining balance of the originally scheduled service in full before booking again. A new $50 deposit and $2 processing fee will also apply to future bookings.
Can I ask questions before booking?
Absolutely! Use the contact form above to tell us about your locs, your haircare goals, or the services you're interested in. We'll be happy to help.
Do you offer haircare products?
Yes! Explore our haircare collection to discover products for your loc maintenance routine. Shop Haircare

Still have questions? Send us a message using the form above.